FAQs about Events

How do I register for an event or webinar?

To secure your spot, please register online via our Events page.

Where can I get Collaborative Classroom’s W-9 form?

Click here to print or download our W-9. For IRS documentation of our nonprofit status, please email

What payment methods do you accept?

We generally accept payment by credit card, e-check (ACH), or Purchase Order, although for some events, we can only accept payment via credit card.

I want to pay with a credit card. How do I do that?

First, register via our Events page to secure your spot. When registering, select the “Pay Online” payment option. You’ll be asked for your credit card information on the following screen.

I want to pay with a Purchase Order (PO).

Please note that some of our events can only accept payment via credit card.

For events where paying with a Purchase Order is an option:

First, register via our Events page to secure your spot. When registering, select the “Pay with a Purchase Order” payment option and enter the PO# and upload a copy of it.

Please note: all Purchase Orders must be received before the date of the event.

I want to pay with a check.

Please note that some of our events can only accept payment via credit card, but you can pay with an e-check on most events.

For events where paying with a check is an option:

First, register via our Events page to secure your spot. When registering, select the e-check option. Please have your routing number and checking account number handy.

For mailed paper checks, please make checks payable to Collaborative Classroom. Our remittance address is 1001 Marina Village Parkway, Suite 110, Alameda, CA 94501.

I have registered and selected the “Pay with a PO” option. But now I need a quote from Collaborative Classroom in order to generate my Purchase Order. How do I get a quote?

To get a quote, please email with “Quote Request” in the subject line.

In your email, include the event name, event date and location, the registration fee, and the names of your registered teachers.

I registered for an event and submitted a Purchase Order. When will you invoice me?

Collaborative Classroom generally invoices the month after an event occurs. For example, if you registered for a July event, we will invoice you at the start of August.

If you need to be invoiced sooner, please contact

I registered for an event/webinar but didn’t receive a confirmation email.

First, please check your spam folder. Search for an email from (Please consider adding us to your list of “safe senders” so this doesn’t happen again.)

If you still can’t locate the confirmation email, it’s possible that there was a typo in your email address. Please contact us at so that we can correct your registration. Provide the name of the event, the date, and the location.

I registered for a webinar but can’t attend it live. Can I get the recording?

Yes, when applicable and barring any technical difficulties. Everyone who registers for a Collaborative Classroom webinar will receive a follow-up email with the webinar recording. Please note that follow-up emails are sent within 5–7 business days after the live webinar.

We also encourage you to browse our On-Demand Webinars where you can view recordings of past webinars.

How do I cancel my registration for an event? Can I get a refund?

You may cancel your registration at any time. However, Collaborative Classroom’s refund policy varies by event. The refund policy for each event should be clearly listed on the registration page. Please plan accordingly.

To cancel your registration and request a refund, please notify us in writing.

Cancellations are accepted via email at and must be received by the stated refund deadline (if applicable to the event’s stated refund policy).

In your email, please include the name of the Collaborative Classroom event you registered for, the date of the event, your name and the email address you used when registering, and your school/district affiliation.

Refunds will be credited back to the original credit card used for payment.

Does Collaborative Classroom attend conferences?

Yes, we do. If you are interested in connecting with us at a conference, please visit our Events and Conferences main page for a list of all conferences we are presenting or exhibiting at.

Do you share the slide deck/presentation from an event?

We do not share the presenter’s slide deck as a resource because it is the intellectual property of the speaker and we cannot guarantee that it won’t be duplicated or shared/presented without the speaker’s express permission. The recording is the primary resource for the information contained in presentation.